The Premium Room
MASSAGE & SPA
Siem Reap Angkor, Kingdom of Cambodia
(855) 63 969 599
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I recently stayed 6 nights at the Royal Empire Premium in Siem Reap (16-22 August) and I enjoyed your accommodations, services, and facilities very much. Despite some remodeling noise and distraction, and some late night noise from the room above mine (one night), I found my stay to be peaceful, pleasant, and relaxing. Everyone did a good job and made my stay very comfortable. I wish to offer my many thanks to your entire team from the front door to the front desk (and night manager, whose name I forgot), from food and beverage to the spa team and cleaning staff. I love you all and I would feel truly blessed if I could see you every day of my life. This is especially true of Mr. Sokkol and the lovely Ms. Chan Bopha. These two made my stay wonderful as I felt that they took special care of me in so many ways. Their sincere and friendly professionalism are to be commended and rewarded. I appreciate their excellent service and I count them as dear friends who I hope to see again.
What a great place to stay... The rooms were immaculately clean as well as the lobby and the hallways.
However, the service and friendlness of the staff outshone the the cleanliness. While reading in the lounge I coughed once and a glass of cold water was at my table in 20 seconds. When I needed to use the hotel computer they didn"t just give me the password, they booted it for me.
Mr. Kao Vinsan (Sam) made sure that if I needed assistance he would take care of it. What a great job he does.
I highly recommend the Royal Empire Premium.
Thank you for arranging the pick up at the airport for me last night, It was really nice to have someone there for me!
Mr. Tra has been wonderful and has given me some great advice for my stay here.
The staff here are really amazing and management can be very proud of them, the service level is excellent!
JAE BOK KIL
Hi, I have stayed 4 days in hotels from Dec 27 to Dec 30. All the staff was very kind and facillaty was also excellent. My children enjoyed swimming pool while receiving very kind careness. I would like to specillay thanks to Mr Khan in the lobby store. He was very kind to us and even my picky children. We hope to visit again this hotel in near future.
I stayed for 6 nights during August – in a superior room, I think. As a single female I always felt safe and secure in this hotel. The main room was huge and comfortable. The bathroom had a full-sized bath! The pool area is very pretty and there is plenty of cover in case it rains. Every member of staff that I met was just lovely; room attendants, porters, restaurant staff, reception staff, shop staff, management. Everyone. I loved being here – the food is lovely and very good value. The buffet breakfasts are extremely varied and the chef will also cook eggs , soup etc as you like it. I spent time in Ho Chi Min City before and Kuala Lumpur after Siem Reap – and the time in Siem Reap was the best, partly due to this hotel and its people. I can also recommend Sam and Sok at Christinair Tours; they were both marvellous!
My husband and I have stayed here for 4 days. All staffs at hotel are nice and kept clean the room and pool always. Their buffet style break fast was also good, especially pho(soup noodle) is tasty! I enjoyed it every morning. The disappointing thing were credit card authority system did not work smoothly and it took so long time to verify.I think it 's better to pay cash than a credit card and another disappointing thing was shower ’ water temperature is a little bit low. I couldn't adjust the temperature. This hotel's location is a little far away from down town but it is no problem. We can take tuk tuk(Taxi) at very low fee. Stayed July 2011, travelled as a couple
Stay there from 6 Aug till 10 Aug. The hotel upgraded my room. Decorated my room foc with flowers on bed and bath tub. Very romantic. Foc welcome fruit basket. Helpful staff and always take care of your needs. Responses are fast.
Royal Empire Hotel